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Telephone Operator

Hybrid
  • Schiphol, Noord-Holland, Netherlands
Operations

Job description

Are you eager to work in a young, data-driven organization that pushes boundaries where others stop? Are you looking for a flexible part-time job alongside your studies? If you are multilingual, proactive, results-oriented, and possess strong communication skills, then this part-time job at SpendLab is perfect for you!


About SpendLab
Spendlab assists more than 200 government and commercial clients in helping them find and recover overpayments. Our team builds state-of-the-art technology systems that uses over 450 in-house developed algorithms and models to investigate large-scale accounting data and identify improper cash flows within our client’s procure-to-pay processes. We scrutinize invoice and payment flows for both large private and public organizations, identifying discrepancies on a no-cure, no-pay basis. Additionally, we support organizations in achieving cost savings through procurement and process optimization.


Responsibilitie

  • As Telephone Operator in the Statements department, you will contact suppliers on behalf of our clients by phone to request lists of outstanding items.
  • You will inquire about the status of a previously sent written request (statement) and correspond with suppliers. It is important to maintain a good relationship with the suppliers.
  • Your tasks will include administrative control of outstanding item lists, collecting undue payments over the phone, email correspondence with suppliers, and administrative recording in the systems.

Job requirements

Qualifications

  • Linguistic proficiency: excellent command of Dutch, both spoken and written.
  • Knowledge of English, German, French, and/or Spanish is a plus.
  • Business communication: you approach suppliers in a friendly and tactful manner.
  • Proficiency with the Office suite.
  • Flexible contract, but you are generally available for at least 16 hours per week.


Benefits

  • A competitive hourly salary between €9,84 and €16,09 depending on your knowledge and experience;
  • An exceptionally good working atmosphere, with colleagues who make you happy.
  • Room for new initiatives and ideas. We are always open to that.
  • Flexible working hours (times/location) with a well-accessible office (Schiphol East).
  • A flat organization in the broadest sense. You can just have a beer with the boss.


Will You Join Our Team?

Are you ready to launch your career in a young, innovative, and dynamic company where you get the space to contribute ideas and initiatives? Or do you have questions about this position, our organization, or the opportunities? Then be sure to contact our recruiter at recruitment@spendlab.com.

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