IT Support Specialist

🚀At SpendLab, we are on a mission to revolutionize payments recovery by building cutting-edge technology that streamlines financial workflows and uncovers hidden value.
💡Our team builds state-of-the-art technology systems that uses over 450 in-house developed algorithms and models to investigate large-scale accounting data and identify improper cash flows within our client’s procure-to-pay processes.
🔧Think of us as a startup experience—minus the risk. We’re rebuilding our tech stack from the ground up, solving new exciting challenges, developing SaaS tools, and building IT systems that keep our operations smooth, secure, and efficient.
🌟If you're passionate about making a tangible impact, supporting colleagues with top-notch IT services, and being part of a talented, collaborative team, SpendLab could be your next great adventure.

What You’ll Be Doing

🤝 Collaborate with cross-functional teams to provide reliable IT support, troubleshoot hardware/software issues, and ensure smooth onboarding and offboarding of employees.
💻 Administer Microsoft and Apple ecosystems, SaaS platforms, VPNs, printing systems, and password management tools to keep our IT environment secure and efficient.
🧩 Tackle complex challenges like IT security administration, KVM management, and maintaining IT inventory while contributing to ongoing projects such as ISO 27001 certification.
🔧 Play a key role in shaping our IT operations, improving processes, documenting best practices, and proactively supporting the entire company.

What We Are Looking For

🔧 Experience: 1–3 years in IT support, IT administration, or helpdesk roles. Proven track record in troubleshooting, onboarding/offboarding, and ticket resolution.
💻 Skills: Strong knowledge of Microsoft and Apple ecosystems, SaaS platform administration, VPN, KVM, printing systems, password managers, and IT security practices. Experience with IT documentation and inventory management.
💡 Mindset: A proactive, customer-focused self-starter with problem-solving abilities, patience, and excellent communication skills. Collaborative and adaptable in a fast-paced environment.
⭐ Bonus Points: Certifications in Microsoft, Apple, or IT security, and experience with IT projects or ISO standards compliance.

If you're looking to make a real impact, work alongside a talented team, and thrive in a dynamic, innovative environment, we'd love to hear from you. Join us and be part of something extraordinary!